Welcome to the largest ecommerce site in the Arab world. Every month, we attract more than 40 million visits to our catalogue of more than 8 million unique products in 35 different categories, including Books, Automotive, Fashion, Electronics, Home and Lifestyle, Beauty and Fast Moving Consumer Goods.
Established in 2005, Souq.com today operates as both an award-winning retail business and an online marketplace that provides a platform for SMEs, merchants and brands to sell their products online.
With more than 3,000 employees, we have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia and leading Product and Engineering centers in Jordan and India. We offer competitive salaries and a unique opportunity to join the leading player in an ever growing and exciting industry.
Category Manager FMCG
Dubai, United Arab Emirates
As Category Manager, you'll work with selected Brands to help drive growth and help deliver a best-in-class customer experience on Souq.com, while facilitating great business relationships with some of Souq's top brands.
Responsible for looking after a brand’s product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You’ll lead presentations and planning sessions with vendors and act as the main point of contact for them.
Provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.
To achieve success in this role, you will have strong analytical, relationship management and organizational skills. You will also be comfortable picking up new technologies. You'll be an analytics expert, identifying problem areas and then creating plans to find resolutions, with the ability to pick up new skills quickly. You'll have strong communication skills and a proven track record of building positive working relationships.
Category Manager will typically work internally with Merchandising, Category and procurement team with below alignment.
Online Merchandising: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generating traffic and sales
Vendor management: help growing selection of products on Souq.com, onboarding new vendors, identifying and resolving pricing issues
In-stock management: tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation.
Strong Analytical and excel skills.
Experience in marketing, negotiating or FMCG category management is a plus
Analytical skills and high computer literacy, with ability to learn new systems quickly
Previous experience in a client-facing role
Confidence in communicating both internally and externally
Strong commercial awareness
Demonstrable ability to think on your feet and make smart decisions
Planning, prioritization and time-management skills