Souq.com is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 35 million visits to its catalogue of more than 500,000 unique products in 20 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products. Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online. With more than 2,000 employees, we operate with the scale and ambition of a big corporation, but we cultivate a strong entrepreneurial and nimble mindset to ensure we execute with speed and efficiency.
We have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia and Kuwait, and leading Product and Engineering centres in Jordan and India. We offer competitive salaries and benefits, and a unique opportunity to join the leading player in an ever growing and exciting industry.
Lead and manage a team by training, developing, and coaching team members on a consistent basis
Review production cost and product quality, and assist with developing and implementing plans for efficient use of materials, machines, and labor force to establish, maintain, and enhance profitable operation
Supervise the performance of administrative duties (payroll, inventory, team member schedules, etc.)
Monitor and ensure 100% compliance with quality control procedures
Ensure the proper and safe installation and maintenance of equipment
Ensure production execution achieves or exceeds performance expectations
Ensure compliance with policies and procedures. Communicate job expectations to all employees; plan, monitor, appraise, and review performance. Train new and current production staff on production procedures.
Work with the Operations Manager to communicate manage assuring highest customer service and efficiency
Keep and maintain production records accurately and consistently. Support any required reporting on productivity, production status, cost controls, quality measures, etc.
Maintain supplies needed for all production areas and ensure validated cost expenditures.
Responsible for implementing production safety programs in order to provide a safe and clean workplace for employees within the regulations of all OSHA, local, state and company regulations and policies. Troubleshoot problems through to resolution, escalating to manager as needed.
Perform other assignments as needed as directed by management.
A completed Bachelor’s Degree from an accredited university. 2+ year of management/supervisory experience.
Flexible to work any/all shifts, schedules, hours and areas including weekends, nights and holidays as needed.